Frequently Asked Question
How to create a ticket in Helpdesk
Last Updated 11 months ago
- To access the UCU Helpdesk system, click https://helpdesk.ucu.ac.ug
- Click the Sign In option (located in the upper right-hand corner
3. Login using UCU email address and password
4. Under Help Topic: choose a topic that describes your issue
5. Under Summary: write a brief about your issue
6. Describe the reason for opening the ticket
7.Take a screenshot of the error and upload (optional)
8. Click Create Ticket to open the ticket