UIS Helpdesk

Click on the category to browse FAQs.

Alpha Management System (1)

Issues Concerning Alpha

How do I access my Timetable on Alpha
Computer Issues (1)

All issues to do with computers.

My Computer can't start
Email (Zimbra) (7)

Issues related to email

Accessing Your Email

Email contains a virus

Email has been sent to an unrecognized account

Email sent has been blocked

How do I setup alerts and pop-up notifications?
Network & Connectivity (1)

Network Access related issues

Accessing UCU-Wireless on Windows 7 Machines
Security (4)

Issues Concerning Security

Business Email Compromise (BEC)

Detect and Prevent Privilege Abuse

Most Common Cyber Attacks

Phishing-Common Types and Tips for Prevention

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